Each jewelry piece from Dans Le Gris is handcrafted in our studio in Taiwan. Every item is unique and one of a kind. Please allow for small variations compared to the images shown.


We have taken every measure to present the colors of our pieces with the utmost accuracy. However, please be aware that variations in studio lighting may lead to subtle differences in color perception. Additionally, it's important to note that your computer monitor's calibration can also influence how colors are perceived.

Import Regulations and Compliance

Different countries have varying regulations and restrictions on certain items, materials, or products that can be imported. As a result, there might be instances where specific products or materials within a product are not eligible for shipping to certain destinations. Customs authorities in your country may impose restrictions or prohibitions on certain imported items. Therefore, it is your responsibility to ensure that any items you are ordering comply with your country's customs regulations. We recommend verifying the import restrictions and duties applicable to your order before finalizing your purchase.

Duties and Taxes

The prices exhibited on our website encompass all local taxes. For international orders making purchases from countries beyond Taiwan, please be advised that any additional duties, taxes, or customs fees pertinent to your purchase shall be the sole responsibility of the customer.


In the event that your package becomes lost or is subject to theft, we are fully committed to providing all possible assistance to rectify the situation. However, it is important to note that our responsibility concludes once your order enters the transit phase. To ensure a seamless delivery experience, we kindly urge you to verify the accuracy of the address provided during the order placement. Furthermore, we advise ensuring the presence of an authorized individual to accept the delivery at the designated address. For international shipping requests, we kindly request that you furnish your address in English.

Regrettably, we are unable to re-ship orders that carriers deem undeliverable and subsequently return to us. If you wish to proceed with the acquisition of items that were deemed undeliverable, we kindly invite you to initiate a new order. Your kind comprehension of these policies is greatly appreciated.


If you receive your ring and find that the fit isn't quite right, we regret to inform you that, at present, we are unable to facilitate returns or exchanges for rings on international orders. We highly recommend ensuring your ring size is accurately measured before making a purchase. In case adjustments are needed, seeking the assistance of a local jeweler for resizing is advisable.


We sincerely apologize, but we are currently unable to accommodate returns. Please be mindful that each piece is handcrafted to order, a factor to consider prior to making your purchase. However, should you receive a defective or incorrect product, we kindly request that you reach out to us promptly and return the item within 14 days. The products must be returned in their original packaging and must not have been worn, soiled, washed, or altered in any way. Once we receive the returned products, our team will conduct a thorough inspection and initiate the appropriate exchange or refund process. 

Contact Us

We hope you'll cherish your jewelry as much as we do. For any reason, our terms and refund policy are unclear, please do not hesitate to contact us. Similarly, if you find yourself unsatisfied with your purchase, kindly reach out to us. We will do everything we can to make it right. Contact us by e‑mail at